Blog

Blog

Do you offer a warranty with your work?

Most consumers focus on the length of the warranty (ie. 15 years, 25 years or even a lifetime!). What you need to know is what it actually guarantees. Most exterior building products, even the most expensive ones do not have a lifespan of more than 10 years so be careful when making a decision based on length of warranty. (think of roofing, what shingles last a lifetime?).  Many lifetime and extended warranties on waterproofing will contain special clauses that will make it difficult for you to ever make an actual claim.

Instead of asking how long the warranty is for, ask how many warranty calls you have had in the duration of your business. We operate on less than a 1% call back rate on over 1,700+ homes waterproofed since 2010.

You should be asking about the materials, their quality and the processes that are used! This will ensure you do not compare our standard 15 year warranty to a lifetime warranty when the grades of “waterproofing” products can differ immensely. We only use Canadian made products from Bakor (Aquablock, Blueskin, and CM-100 Series materials). These systems are the best you can buy and come with a proven track record in the waterproofing industry.

All of our customers receive a written and signed certificate before the job is complete outlining any outstanding issues (ie. Clean up, lay gravel etc.). This certificate will act as your warranty card and is fully transferable to any new homeowner.

Posted in: General

Why choose nusite for your next waterproofing project

FULLY INSURED AND CERTIFIED. FULLY COVERD BY WSIB

A+ BBB RATING FOR OVER 20 YEARS

FREE,NO OBLIGATION ESTIMATES
WRITTEN GUARANTEE ON ALL WORK PERFORMED
ON TIME AND ON BUDGET, EVERYTIME

FLEXIBLE FINANCING AVAILABLE, INCLUDING 0% FINANCING

Customer Testimonials

Interested in working with us? Check out some of our customer testimonials below and find more on Homestars. We are one of the highest rated basement waterproofing companies in Toronto

Mark Lipton - Homestars Review

Basement Waterproofing

Our basement leaked! Of course . . . we bought a 100 year old house! But my office needed to be in the basement permanently. I interviewed 10 different companies until we decided on the Steinbergs and their crew at Nu-Site! They are professional, reliable, courteous, honest, and they really make an effort to communicate with the client about every step of the process.

Sara Jack - Homestars Review

Foundation and Waterproofing Repairs

After several years of chronic leaks, we decided to have our basement waterproofed once and for all. The team over at Nusite was professional, answered my questions during the project and stayed within their quoted price....which is always a concern for me when working with contractors. Great job overall

Joshua Persaud - Yellowpages Review

Basement Waterproofing

Had several cracks in my basement wall and they would leak whenever we had a heavy rain. It started about a year and a half ago and seems to have gotten worse over the past 6 months. I tried having my neighbor seal it, but it started leaking again within a few weeks. Called several waterproofing companies and got several quotes. Finally went with Nusite contractors for the job. They gave a reasonable quote and I liked the guy that came by for the estimate. They stayed within budget and cleaned up before they left. It's been almost 3 months now and it seems to be working great.

Why choose nusite for your next waterproofing project

FULLY INSURED AND CERTIFIED. FULLY COVERD BY WSIB

A+ BBB RATING FOR OVER 20 YEARS

FREE,NO OBLIGATION ESTIMATES
WRITTEN GUARANTEE ON ALL WORK PERFORMED
ON TIME AND ON BUDGET, EVERYTIME

FLEXIBLE FINANCING AVAILABLE, INCLUDING 0% FINANCING

Customer Testimonials

Interested in working with us? Check out some of our customer testimonials below and find more on Homestars. We are one of the highest rated basement waterproofing companies in Toronto

Mark Lipton - Homestars Review

Basement Waterproofing

Our basement leaked! Of course . . . we bought a 100 year old house! But my office needed to be in the basement permanently. I interviewed 10 different companies until we decided on the Steinbergs and their crew at Nu-Site! They are professional, reliable, courteous, honest, and they really make an effort to communicate with the client about every step of the process.

Sara Jack - Homestars Review

Foundation and Waterproofing Repairs

After several years of chronic leaks, we decided to have our basement waterproofed once and for all. The team over at Nusite was professional, answered my questions during the project and stayed within their quoted price....which is always a concern for me when working with contractors. Great job overall

Joshua Persaud - Yellowpages Review

Basement Waterproofing

Had several cracks in my basement wall and they would leak whenever we had a heavy rain. It started about a year and a half ago and seems to have gotten worse over the past 6 months. I tried having my neighbor seal it, but it started leaking again within a few weeks. Called several waterproofing companies and got several quotes. Finally went with Nusite contractors for the job. They gave a reasonable quote and I liked the guy that came by for the estimate. They stayed within budget and cleaned up before they left. It's been almost 3 months now and it seems to be working great.