Call For a Free Estimate
Most consumers focus on the length of the warranty (ie. 15 years, 25 years or even a lifetime!). What you need to know is what it actually guarantees. Most exterior building products, even the most expensive ones do not have a lifespan of more than 10 years so be careful when making a decision based on length of warranty. (think of roofing, what shingles last a lifetime?). Many lifetime and extended warranties on waterproofing will contain special clauses that will make it difficult for you to ever make an actual claim.
Instead of asking how long the warranty is for, ask how many warranty calls you have had in the duration of your business. We operate on less than a 1% call back rate on over 1,700+ homes waterproofed since 2010.
You should be asking about the materials, their quality and the processes that are used! This will ensure you do not compare our standard 15 year warranty to a lifetime warranty when the grades of “waterproofing” products can differ immensely. We only use Canadian made products from Bakor (Aquablock, Blueskin, and CM-100 Series materials). These systems are the best you can buy and come with a proven track record in the waterproofing industry.
All of our customers receive a written and signed certificate before the job is complete outlining any outstanding issues (ie. Clean up, lay gravel etc.). This certificate will act as your warranty card and is fully transferable to any new homeowner.
Posted in: General